Masego Mongale
  • Client:
  • Redstor
  • Date:
  • 06 June 2022
  • Address:
  • South Africa / UK
  • Category:
  • Product Design, User Testing, UX Research, Value Proposition, Wire Frame

Background

Redstor is a smarter cloud backup, with zero hardware required, delivering the broadest coverage of data sources from a single app and lightning-quick recovery of any files on demand.

Requirements

Users want the ability for users to onboard their AWS EC2 accounts on to the Redstore platfrom.

Discovery

In the D I S C O V E R phase, we conduct research in order to gain an empathetic understanding of our business, users and technology.

With this insight we align UX strategy with business goals and clearly articulate the problem / opportunity space with a strong value proportion.

 

Define

We analyse everything we have learnt to define specific contexts and outcomes of potential solutions.

We define and refine user goals, flows  in small increments of customer value.

 

Design

In the D E S I G N phase, we interpret user goals into visual concepts and experiences to test our design ideas.

We design wireframes and build prototypes to illustrate user flows and interactions.

Prototype

Validate

In the V A L I D A T E phase, business stakeholders and customers are given the opportunity to respond to their experiences.

We gather feedback and review feasibility so that our ideas can be quickly validated or improved by insight.

 

Develop

In the D E V E L O P phase, we build out and test digital product experiences, delivering value to the business and to our customers.

We focus on agile, incremental delivery when building.

Tools

Adobe XD

Miro Board

Figma

AWS Customers

 

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